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pisemude
6th December 2001, 04:08 AM
Hi,
i am using 20G Maxtor hard disk. my problem is my hard disk is stop responding when i try to enter windows. my BIOS setup able to detect my hard disk but when i start my computer, this message keep appear 'Primary master hard disk fail'. nothing that i can do, eventhough i decided to format it, it does not happens and it will immediately restart. i have been using my hard disk for 10 months, and this is the first time it behave like this. therefore, i really need anyone opinion about this, and possible the solution. if possible i want to keep my data because it contains my final year project. Please....
:confused: :(

sptw
6th December 2001, 06:19 AM
Hi pisemude.

Welcome to the board :xwavey: Well, although you're using it for about ten months, check the cable and connections, then take a <a href="http://www.maxtor.com/Maxtorhome.htm">PowerMax</a> on services>product support>Software & Utilities.The POWERMAX.EXE utility is designed to perform diagnostic read/write verifications on Maxtor/Quantum hard drives.These problems include, but are not limited to the following:

· Potential hard drive surface problems (e.g., bad clusters, bad sectors, partitioning/formatting problems, etc.).

· Drive recognition problems (e.g. hard drive that is not recognized by the operating system).

· Software removal.

Read with attention "Step by step procedure to perform diagnostics on Maxtor hard drives utilizing POWERMAX.EXE"

Let us know how it perform.

pisemude
7th December 2001, 04:39 AM
Thanks for the reply. i will try, and i'll post the result. Thank You.

regards,
isse